Privacy Policy 320d
This Privacy Policy explains how 320d collects, uses, stores and protects the personal information of users on our platform. By using 320d's services, you agree to the data protection practices described in this document.
Last updated: January 2026. This policy applies to all 320d platform users in Malaysia.
1. Information We Collect
320d collects several categories of information to provide a secure, functional and personalised experience for Malaysian users. The following outlines the types of information we collect:
Account Information
During registration, you provide your name, email address, phone number and age verification details. This information is used to create and uniquely identify your account within the 320d system.
Payment Information
To process deposits and withdrawals in MYR (RM), we may receive information related to your chosen payment method — such as your DuitNow reference number or FPX details. We do not store credit card numbers or bank account details directly; all financial processing is handled through approved, secure payment providers.
Device & Browser Information
Our system automatically records technical information such as device type, operating system, browser, IP address, screen resolution and time zone. This data is used to diagnose technical issues and ensure the platform displays correctly across all devices, including Android and iOS smartphones.
Usage Data
We record in-platform activity such as games played, betting history, active session duration, and user preference settings. This data helps us understand usage patterns and improve the overall user experience.
2. How We Use Your Information
Information collected by 320d is used for the following purposes:
- Account management — to securely create, verify and manage user accounts.
- Transaction processing — to handle deposits, withdrawals and all financial activity in RM.
- Platform security — to detect and prevent fraud, money laundering, and account abuse.
- Customer Support — so our support team can assist you more effectively whenever you reach out.
- Service improvement — to analyse usage patterns and continuously improve the platform experience.
- Important communications — to send account-related notifications, security updates and relevant service information.
320d does not use your personal data for third-party advertising purposes, nor does it sell your information to any external entity.
3. Cookies & Session Tracking
The 320d platform uses cookies — small text files stored on your device — to enhance platform functionality and security. These fall into several categories:
- Session cookies — required to keep you logged in during an active session and to ensure your account information is displayed correctly.
- Preference cookies — saves your language, display and personal preference settings so you do not need to reconfigure them each time.
- Analytics cookies — used anonymously to understand how users interact with the platform, helping us identify areas for improvement.
You can manage or delete cookies through your browser settings at any time. However, deleting session cookies may affect your login functionality and account security. By continuing to use the 320d platform, you agree to the use of cookies as described above.
4. Data Storage & Security
All 320d user data is stored on servers protected with industry-standard encryption. Access to this data is strictly limited to personnel who require it to carry out legitimate operational functions.
The connection between your device and the 320d platform is secured by SSL (Secure Socket Layer) protocol, ensuring that all transmitted data — including login credentials and transaction details — cannot be intercepted by unauthorised parties.
User data is retained for as long as the account is active and for as long as required for legal compliance and operational purposes. When an account is closed at the user's request, data that is no longer needed for compliance purposes will be deleted or anonymised in accordance with our standard procedures.
While 320d takes all reasonable precautions to protect your data, no digital storage system can be guaranteed 100% secure. You are encouraged to use a strong password and never share your login details with anyone.
5. Sharing Information with Third Parties
320d does not sell, rent, or trade users' personal information to any third party for commercial purposes. However, there are limited situations where we may share certain information as needed:
- Payment providers — payment information required to process deposits and withdrawals in RM is shared with approved payment providers and is subject to strict confidentiality agreements.
- Legal compliance — we may be required to disclose certain information to the relevant authorities when directed by a court order or legitimate legal requirement.
- Fraud prevention — in cases involving suspected fraud or illegal activity, relevant information may be shared with law enforcement agencies or the appropriate regulatory authorities.
In all the above cases, information sharing is limited strictly to data that is genuinely necessary and does not exceed the scope required for the stated purpose.
6. User Rights, Policy Changes & Contact Us
Your Rights as a User
As a 320d platform user, you have the following rights regarding your personal data:
- Right to Access — you may request a copy of the personal information we hold in relation to your account.
- Right to Correction — if any of your information is inaccurate or out of date, you have the right to update it via your account settings or by contacting our support team.
- Right to Erasure — you may request the closure of your account and deletion of your personal data, subject to retention requirements prescribed by law and legitimate operational needs.
Changes to This Privacy Policy
320d reserves the right to amend or update this Privacy Policy at any time. The latest version will always be available on this page, together with the date of the most recent update. It is the user's responsibility to review this policy periodically. Continued use of the platform following the publication of any changes constitutes acceptance of those changes.
How to Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact the 320d support team by email at [email protected] or via the live chat available within the platform. We are committed to responding to privacy-related enquiries within a reasonable timeframe.
Your Privacy is Our Priority
320d takes our responsibility to the security and privacy of Malaysian users' data seriously. If you have further questions about how we protect your information, or are ready to get started with complete peace of mind, register an account now or check out our FAQ.